Thank you for shopping with Gmartsindia. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During peak sale periods, processing may take slightly longer.

2. Shipping Coverage

We currently deliver across India.

If your location is serviceable, shipping options will be shown during checkout.

3. Estimated Delivery Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Cities/Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery timelines may vary depending on courier availability and location.

4. Shipping Charges

Shipping charges (if applicable) will be shown during checkout before payment.

We may offer:

• Free shipping on selected orders
• Promotional shipping offers during special sales

5. Order Tracking

Once your order is shipped, tracking details will be shared via:

• Email
• SMS
• WhatsApp (if applicable)

You can use the tracking link to monitor delivery status.

6. Delayed Delivery

Delivery delays may happen due to:

• Courier partner delays
• Weather conditions
• Public holidays
• Unexpected operational issues
• Incorrect address or phone number provided

We are not responsible for delays caused by factors beyond our control.

7. Failed Delivery Attempts

If delivery fails because of:

• Incorrect address
• Customer unavailable
• Unreachable phone number

the courier may reattempt delivery or return the order to us.

Additional shipping charges may apply for re-shipping.

8. Damaged or Missing Packages

If your package arrives damaged or items are missing:

• Contact us within 48 hours of delivery
• Share:
  • Order Number
  • Product photos
  • Package images

We will review and assist accordingly.

9. Cash on Delivery (If Available)

For COD orders:

• Payment must be made at delivery
• COD availability depends on delivery location
• We reserve the right to limit COD orders in certain cases

10. International Shipping

Currently, Gmartsindia does not offer international shipping.

11. Contact Us

For shipping-related questions:

Gmartsindia
📧 Email: [support@gmartsindia.com]
📞 Phone: [+91 75025 81784]
📍 Address: [2/418, West Street,
Near Kanakkampalayam Mini Clinic,
Kanakkampalayam, Tiruppur,
Tamil Nadu – 641666, India]